What is a serviced apartment?
Serviced accommodation is completely hassle-free. Our serviced residential apartments are available on a nightly, weekly or monthly basis in the same way as a hotel room. The apartments are furnished and incorporate fully equipped kitchens, bathrooms and lounges. Our serviced package includes a weekly maid service, weekly fresh linen and towels and a complimentary welcome pack.
What are the advantages of a Flexi-Lets apartment over a hotel?
A fully equipped kitchen and a spacious environment are the biggest features of a serviced apartment. This enables guests to cook at home and provides space in which to work and relax. A Flexi-Lets apartment is up to 30% cheaper than a standard hotel room and gives greater privacy this creates a home from home feel which cannot be recreated in a hotel room.
An apartment is typically much bigger than a standard hotel room.
What are the benefits of a Flexi-Lets apartment from a corporate point of view?
Low corporate rates (up to 30% cheaper than a hotel) which are priced per apartment not per person. We take away the stress of finding and maintaining your short term employee housing needs. There are also no expensive bar bills or room service charges.
What equipment should I expect to find in a Flexi-Lets apartment?
All Flexi-Lets apartments include fully equipped kitchens (toaster, kettle, microwave, fridge/freezer, oven/hob, washer/dryer, cutlery, crockery, glasses, saucepans, chopping boards and all cooking utensils.) bathrooms are equipped with showers, fresh towels and a range of toiletries. Bedrooms are equipped with large wardrobes with hangers, side tables, double beds with headboards and fresh linen. Living areas are equipped with modern sofas and chairs, coffee table, dining areas, LCD flatscreen TVs with Freesat or Freeview, DVD players and mini Hi-Fi systems.
How do I make a reservation?
It’s really easy, just pick up the telephone and call 0845 241 7060 and one of our highly trained reservation team will tend to your enquiry. Alternatively contact us by email with your specific reservation requirements. All reservations are subject to our terms and conditions.
What are the payment terms and options?
Unless otherwise agreed, the invoice for the whole period of your stay (or for the first 8 weeks for longer stays) will be issued upon confirmation. Payments are due in advance of your check in.Flexi-Lets only accepts payment in sterling and provides all clients with 2 ways to pay; being either on invoice or by card transactions. Inoisec are payable by direct bank transfer or occasionally sterling cheques are accepted. Flexi-Lets accept card payments from all major credit card companies. Please note that Flexi-Lets charge an additional 2.5% per credit card transaction.
How do I obtain the keys to my apartment?
At the time of your booking you will be advised by a member of our reservation team of the check in procedure. We will meet you at the property at your chosen time and hand you the keys to your apartment, show you around and answer any questions or concerns that you may have